FAQ

Please understand this shop is run by one person the majority of the time. I do my best to ship as quickly as possible but there are delays from time to time. Most orders ship within 5 business days (M-F) If you need an order by a specific date please reach out by email at: deathrattlemarket@gmail.com

If you put in your adress wrong, I am not responsible. I am happy to fix our mistakes, not yours. Overseas shipping ships without insurance, if you would like insurance please contact me before purchasing.

Q: Where are you located:

A: Chicago, IL

 

Q: Do you offer local pickup

A: Yes, please contact us by email

 

Q: Do you still offer custom blankets

A: Yes, please reach out by email

*a note when ordering blankets: All blankets/tapestries are made to order. There is a very short window in which we have the ability to make changes to an order once it has been placed such as cancelling it and/or adjusting the design or the shipping address. This is a very small window and once the weaving has started unfortunately we are not able to make any changes. If there is an issue with your order, please reach out by email and we will get it fixed, however we cannot cancel an order once the weaving has begun. Blankets take roughly a week and a half to two weeks to weave. If ordering internationally please email us first prior to ordering.

 

Q: Do you screenprint/do custom shirts?

A: No

 

Q: Would you be interested in carrying merch from my band/label?

A: Please reach out by email.

If you reach out by email (deathrattlemarket@gmail.com) please allow 1-3 business days for a response. Most emails are answered much quicker but again, the majority of the work is handled by one person.